Privacy Policy

Introduction

Solutions That Really Work™ is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information. It applies to this website, our workshop registrations, contact forms, email communications, and any future educational resources or downloadable materials we offer.

By using this website or registering for a workshop, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at the address provided at the bottom of this page.

Information We Collect

We collect personal information in a few different ways depending on how you interact with us.

Workshop Registration
When you register for a live workshop, registration is processed through Zoom. Zoom collects your name and email address directly through their registration form and sends you a confirmation email with your meeting details. Solutions That Really Work™ may receive your name and email address from Zoom for the purpose of workshop administration, follow-up communication, and future workshop notifications.

Contact Form
When you submit a message through the contact form on this website, we collect your name, email address, and the content of your message. This information is used solely to respond to your enquiry.

Email Subscriptions
If you choose to subscribe to our email list — for example, through a workbook download, a newsletter signup, or a future opt-in offer — your name and email address are stored in MailerLite, our email service provider. You can unsubscribe at any time using the link included in every email we send.

Workbook and Resource Downloads
If we offer downloadable resources in the future, we may ask for your name and email address in exchange for access. This information is used to deliver the resource and, with your permission, to send you related educational content.

Website Analytics
We may use anonymised analytics tools to understand how visitors use this website — for example, which pages are visited most often and how visitors arrive at the site. This data does not identify individual visitors and is used only to improve the website experience.

How We Use Your Information

We use the personal information we collect for the following purposes only:

• To register you for and administer live workshops
• To send you workshop confirmations, reminders, and follow-up materials
• To respond to messages submitted through our contact form
• To deliver resources or materials you have requested
• To send educational content, workshop announcements, and information about STRW services — but only when you have given permission
• To improve the website and understand how it is being used

We do not use your information for any purpose that is unrelated to Solutions That Really Work™ and its educational and coaching services.

We Will Never Sell Your Information

Your personal information is never sold, rented, traded, or shared with third parties for commercial or marketing purposes. Full stop.

Third-Party Services

We work with a small number of trusted service providers to operate this website and deliver our services.

• Zoom — used to host and manage live workshop registrations and meetings. Zoom has its own Privacy Policy, which governs the information they collect during registration and during the live session. We encourage you to review Zoom's Privacy Policy at explore.zoom.us/en/privacy/.
• MailerLite — used to manage email subscriptions and send communications to those who have opted in. MailerLite stores subscriber name and email address on our behalf. You can unsubscribe at any time.
• Web3Forms — used to process contact form submissions and deliver them to our inbox.
• GitHub Pages — used to host this website.

Each of these providers is required to handle your information securely and may only use it on our behalf for the purposes described above.

Cookies

This website may use cookies — small text files stored on your device — to support basic website functionality. We do not currently use cookies for advertising or cross-site tracking purposes. If we introduce analytics or marketing tools that use cookies in the future, we will update this policy and provide appropriate notice.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Our website is hosted on a secure platform, and we use industry-standard practices for data handling. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as it is needed for the purposes described in this policy or as required by law.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information, subject to any legal obligations
• Withdraw consent to receive email communications at any time by using the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the details below.

Children's Privacy

This website and our workshops are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time as our services grow and evolve. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: